2021–24
To drive bold, innovative change and to break the cycle of family violence to ensure that victim survivors are safe and able to thrive.
We do this by working in partnership with victim survivors, the community and broader service system.
To enhance and expand the outcomes achieved for victim survivors and the broader community (through delivering services and programs across the continuum of family violence prevention, early intervention, response and recovery) across the Eastern region of Melbourne and beyond.
To collaborate with other organisations and service providers in a meaningful and sustainable way.
To be an inclusive organisation that actively considers and applies an intersectional framework in the work that we do.
To strengthen our influence, share our knowledge and learn from others to drive positive change in the broader community and across the sectors that we operate in.
These are internal elements of the organisation that will be needed to deliver on the strategic priorities.
Our strategic priorities are supported by the following enablers, supporting service and program delivery excellence.
To create a thriving and vibrant workforce, and an inclusive, client centric, collaborative and supportive culture.
To be a sustainable and high-performing organisation.
To become a data driven organisation, capturing data more effectively and using it to inform decision-making and measure the outcomes that we are achieving.
The following principles will underpin the way we work as an organisation and with others to realise our vision and desired outcomes.
We are courageous in our pursuit of preventing family violence, leading and influencing change within the family violence and mainstream sectors and broader community that is focused on delivering positive outcomes for victim survivors.
We do not shy away from challenging the status quo and doing things differently.
We understand that family violence and the abuse of power is multidimensional and that the impact of family violence is compounded by intersecting forms of oppression and inequality (e.g. gender, ethnicity, age, sexual orientation, etc), creating overlapping forms of discrimination. This results in higher rates or more severe forms of violence, as well as greater barriers to accessing support and safety for some communities more so than others.
We recognise the gendered nature of the drivers of family violence and how women and children are disproportionately affected by it, which is why we prioritise them in the work that we do.
We place victim survivors at the centre of all decisions. We listen and respond to their input and feedback on the planning, design, delivery and evaluation of our services and programs to ensure they remain client-centred.
Our work and approach is informed by evidence (noting that this evidence can come in the form of formal research or practice wisdom). We actively seek opportunities to continuously improve and innovate, including by piloting (and measuring the impact of) innovative models of service and program delivery.
We are transparent in our conduct and hold ourselves to account for delivering high quality services and programs.
We seek to:
We value and respect the expertise of victim survivors and our stakeholders, working with others to maximise the impact of our collective work through genuine and meaningful collaboration. We endeavour to strengthen our collaboration and integration with both existing and new partners.